Testimonial

A recent customer was so impressed with the service we provided her family, she took the time to write up a testimonial letter for me:

Scan0008

The above link contains the actual letter, which reads:

“D&D Carpet Cleaning serviced my home on August 30, 2017. I have two young boys and the stained carpet to prove it but was very reluctant to try yet another carpet cleaning service. In the past, I have used both steam and dry carpet cleaning services in search of the method that actually removed stains from the carpet AND prevented the stains from returning. Also, my oldest son has allergies so finding a company that did not use harsh chemicals was also important to me. D&D Carpet Cleaning addressed both of my concerns. 

David arrived to do the job and carefully moved all pieces of furniture to actually clean the entire carpet. After he had cleaned under the furniture he then placed the furniture back in its original position with pieces of aluminum foil under the furniture legs to protect the newly cleaned carpet. David also cleaned my area rug for free and used essential oils to deodorize the room. He worked diligently the entire time and when he left my house did not smell like a chemical factory.

I would highly recommend D&D Carpet Cleaning for an organic and chemical-free experience. It has been over 2 weeks and I am still enjoying stain-free carpet because David’s four-point cleaning process really removed the stains! Thanks, David, for restoring my carpet while protecting my family from harsh chemicals.

Best wishes,

Shanta Tisdell” (Snellville, GA)  

Some before and after pictures:

IMG_0737IMG_0735

 

Unexpected Excellence

The biggest obstacle I have to overcome, on most occasions, in my efforts to win the opportunity to perform work, is the common perception that carpet cleaning is a commodity which yields small returns for the investment. Regardless of the price, if a person does not believe beforehand that hiring a carpet cleaning company is going to accomplish the desired result, then the service is not valued.

People don’t mind paying for value. They do mind paying for something that doesn’t accomplish the goal.

Recently, a customer of mine was hesitant to hire me at first because her Realtor told her that her carpets were too far gone and that “carpet cleaning rarely makes that big of difference. You would be wasting your money to get it cleaned.” She hired me anyway, since $150 was cheaper than the $1,500 she would have to spend for replacement, but admitted to me afterwards that her expectations upon hiring me were low. She was merely holding out hope that I could help.

The results exceeded her expectations. These are her words:

“Pet stains? GONE!!! Pet odor? GONE!!! My carpet has been restored and if I did not know it I would think I had new carpets installed. Can hardly believe the huge before and after. David LeBlanc, you have a customer for LIFE!!!! Wished I had before pictures. D & D carpeting is the way to go folks! With the fall holidays upon us now is the time to get on the schedule for a deep, so deep you get brand new, carpet cleaning!”   – Shana, resident of Lawrenceville (used by permission)

I wish I had taken pictures too, since a picture would have told the story better. Alas….

Shana is looking forward to showing her Realtor what a truly exceptional cleaning system can accomplish, and what the value of carpet cleaning, done right, truly is.

Thanks for allowing me to bring some unexpected happiness to both of us, Shana.

 

 

A New Home Base!

D&D Carpet Cleaning is moving to a new home base, as we are relocating from Milton, VT, to Buford, GA.

We are very excited to make this transition. We have been so thankful for the support our service has received in the Burlington, VT area over the last four years, as we quickly developed a reputation as the go-to company for carpet, upholstery and tile restoration among high-end clients, both residential and commercial.

Many real estate agents in the area would refer no one else! We are thankful for this, and are confident that we will develop similar relationships in Gwinnett County.

We are available to service your carpet, upholstery and tile cleaning needs as of June 26.

 

Furniture cleaning: Our secret!

People often don’t think of cleaning their furniture, and sometimes this is because of the incompetence of the companies who have attempted in the past.

Recently, a customer of ours was charged a good deal of money by one of my competitors and was dissatisfied with the results, and told that was “the best they could do”.

Two years later, yesterday in fact, they hired us. We not only were cheaper, but look at the results!IMG_0176IMG_0177

This is because we don’t just “powerwash” your furniture. We practice the multi-step method of hand-scrubbing and extracting the furniture, which is preferred by the professional standard-setting agencies in our field. We are the only ones in our region who do so, actually.

In the picture above, the cleaned couch is still wet, so it will be even brighter than this once dry. All the stains are gone!

And, we’re not more expensive. Often, we are less so!

Don’t give up on your furniture!

Do You Care How it’s Done?

We often get requests to make cleaning quotes over the phone. We try our best to accommodate, but often we wonder if the client on the other end of the phone really understands what they are purchasing.

Most people’s priority is to make dirty carpet look and smell clean again. That’s our goal too. And we feel that our pricing is more than reasonable for what we offer.

No one else performs the fully-restorative, four-step method of deep cleaning, as recommended by leading industry experts, besides us.

When you hire D&D, you are getting the best possible cleaning money can buy, and you’re getting it at a value which can’t be matched. We are no more expensive than other quality cleaning companies in the region, yet we offer all-green chemistry, longer-lasting results, quick dry times and we move furniture for free!

With our neutral pH chemistry process your cleaning will smell great and last longer than with other methods. We even use Therapeutic Essential Oils to add an element of aromatherapy to the experience!

Do you care about the environment? Do you care about toxic chemicals being used in your home? In the picture above, we cleaned a day care center, and we felt really good about the quality of service we provided not only for the day care provider, but also the parents and the kids, who were all excited to run all over the “fluffy carpet” afterwards.